FAQS

• What is Medicaroute and how does it work?

  Medicaroute is Turkey's leading healthcare tourism marketplace. We establish a reliable bridge between patients, doctors, and hospitals, enabling international patients to access the most suitable treatment options. Through our platform, you can easily select doctors, create appointments, receive treatment plans, and get price quotes.

• How does the treatment process work through Medicaroute?

  The treatment process is completed in 5 steps: (1) Create a consultation request by entering detailed health information on the platform, (2) Receive a personalized treatment plan and price quote, (3) Travel planning is arranged when you accept the offer, (4) You receive support throughout your treatment process when you arrive in Turkey, (5) You benefit from post-treatment follow-up and rehabilitation services.

• How do you assist with treatment costs and insurance?

  Medicaroute offers transparent and competitive prices for your treatments. Each treatment offer includes all hospital expenses, doctor fees, and accommodation options. We work with international insurance companies and assist in processing transactions within your insurance coverage. For treatments outside insurance coverage, we offer suitable payment plans.

• What are your accommodation and travel organization services?

  As Medicaroute, we meet all your travel and accommodation needs. We provide airport transfers, transportation between hospital and hotel, interpreter services, and special accommodation options. You can choose the most suitable option for your budget from different accommodation options (hotel, apartment, guesthouse) according to your treatment packages.

• What language support do you offer?

  Medicaroute provides multilingual services. Our platform and customer services offer support in English, Turkish, German, Russian, Arabic, and French. Additionally, our professional medical interpreters accompany you during hospital and clinic visits, ensuring comfortable communication with doctors.

• How is the post-treatment follow-up process conducted?

  Medicaroute continues to stand by you during the post-treatment follow-up process. After returning to your country, we provide online check-up services, telehealth consultations, and coordination with local healthcare institutions when necessary. We provide detailed information on medication use, dietary recommendations, and rehabilitation programs, answering all your questions 24/7.